• What is our refund and return policy?

At Psychy Trip World, we make sure our customers are happy with their purchases. However, if for any reason you are not satisfied with a product, you can return it within 30 days. We have a full refund policy for all products.

If you are not happy with something you bought from PTW, you can start the return process within 30 days of receiving the product. We will give you instructions on how to return the item. After we get the product back and check that it’s in the same condition as when we sent it, we will issue a full refund.

We are proud of our products and fully support their quality. Our return and refund policy is one way we show our commitment to you. We believe it’s fair and easy to understand, and we’re always available to answer any questions you have.

So, if for any reason you’re not satisfied with your purchase from PTW, you can return it within 30 days for a full refund.

• How long do I have to return an item for a refund?

At Mystic Psycho, we offer a 30-day return and refund policy for all products. This means you have 30 days from the day you receive your item to start a return and get a full refund.

We know that you might need some time to test the product, and that’s why we give you 30 days. We believe this is enough time for you to decide if the product is right for you.

Our return and refund policy is clear and easy to follow. If you have any questions, feel free to ask us. If you’re not happy with your purchase from PTW, you can return it within 30 days and get a full refund.

• What is the process for requesting a refund?

At PTW, we want you to feel confident in your purchase. If you’re not satisfied, here’s how to request a refund:

1. Contact Customer Support: Reach out to us via email or through our website’s contact form. Provide your order number and the reason for the return.
2. Get Return Instructions: We will send you instructions on how to return the product, including where to ship it and how to pack it.
3. Return the Product: Send the product back to us using the provided instructions. Make sure the item is packaged well to prevent any damage during shipping.
4. Inspection: After we receive the product, we’ll check to make sure it’s in the same condition as when we sent it. If everything looks good, we’ll approve the return.
5. Refund Issued: Once approved, we’ll refund the money to the same method you used to pay. Depending on your payment method, the refund may take a few days to appear in your account.

We want our refund process to be simple and transparent. If you’re not completely happy with your PTW purchase, follow these steps to get your refund.

• Will I receive a full refund if I return a product?

Yes, if you return a product to PTW within 30 days of receiving it, you will receive a full refund for the price of the product.

We are confident in the quality of our products and want you to be satisfied. If you’re not happy, you can return the product within the 30-day window and get a full refund, as long as the product is in the same condition as when you received it.

We check all returned items to make sure they meet our return standards. Once approved, we’ll give you a full refund. If you have any questions about our refund policy or products, feel free to ask.

• How long does it take to process a return?

At PTW, we aim to process returns as quickly as possible. Here’s a breakdown of the process:

1. Start a Return: Contact customer support with your order number and reason for returning.
2. Ship the Product: Once you get return instructions, send the product back to us. Shipping time depends on where you are and which carrier you use.
3. Inspection: When we receive the product, we’ll inspect it to make sure it’s in the same condition as when it was sent to you. This usually takes 1–2 business days.
4. Refund Issued: If the product passes inspection, we’ll issue a full refund. It may take a few days for the refund to appear in your account, depending on your payment provider.

The whole process usually takes about 5–10 business days, from when you start the return to when you receive your refund.

• What is the time limit for returning a product for a refund?

At PTW, you have 30 days from the day you receive your order to start a return and ask for a refund.

We think 30 days is a fair amount of time to decide if you’re happy with your purchase. If not, simply return the product in its original condition, and we’ll give you a full refund.

Our 30-day return policy is clear and easy to understand, and we’re here to answer any questions you might have.