At Psychy-Trip-World, customer satisfaction is important to us. However, due to the sensitive nature of our products and legal considerations, we have strict refund guidelines. Please read this policy carefully before placing an order.
Exceptions, Damaged, Defective, or Incorrect Items
We will provide a refund or replacement only if:
You received a damaged, defective, or incorrect item
You notify us within 7 days of delivery
You provide clear photo evidence of the issue
The product is unopened and unused
If your claim is approved, you will receive either:
A replacement product shipped at no extra charge, or
A partial or full refund, depending on the situation
Non-Refundable Situations
We do not issue refunds in the following cases:
You changed your mind after ordering
The product is not legal in your region and is seized by customs
You provided an incorrect shipping address
You failed to read product descriptions or usage warnings
The package was marked as “delivered” by the courier
The product was used, opened, or tampered with
Legal Responsibility
By making a purchase, you confirm that:
You are at least 18 years old
The products you order are legal in your country or state
You accept full responsibility for complying with your local laws
We are not liable for customs-related issues, legal consequences, or delays beyond our control.
Lost Packages
If your package is lost in transit, please contact us at contact@psychytripworld.com We will work with the shipping carrier to locate it and may issue a replacement or refund depending on the outcome of the investigation.
Contact Us
If you believe you are eligible for a refund based on the criteria above, please contact us within 7 days of receiving your order:
Email: contact@psychytripworld.com
Website: https://www.psychytripworld.com
We aim to respond within 24–48 hours.